With an email from CoffeehouseNW barista Tim Roth. Personally I don't see what Roth's problem is. We paid for our double-tall-mochalattos. We should have gotten them exactly the way we wanted them and the barista should have known. We shouldn't have to talk to him. Also, what's wrong with writing a friendly note? After all, that's the Portland standard.

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"SINCERELY:" DICKS