This Week in the Mercury
Wednesday, May 16, 2012
Dear Oregonian
Posted by Anonymous on Wed, May 16, 2012 at 5:00 PM
Dear Oregonian. So I just spent the last 20 minutes trying to find rates for the Oregonian. As far as I can tell, you can't find out the rates except by subscribing. And I tried calling for over a month. One time I was on hold for about 10 minutes and gave up, another time about 20 minutes and gave up and the last time I was on hold for just over 30 minutes when I finally gave up. Every other of the couple dozen times I called (not an exaggeration, by the way), the line was busy. EVERY SINGLE TIMES EXCEPT FOR THE THREE TIMES I WAS ON HOLD FOR 10 TO OVER 30+ MINUTES. What the hell? Well, since I can't get ahold of you I guess I'll just have my credit card decline payment. You have the worst customer service I'll ever encounterd. Ever. In the world of bad customer service, you people are number one. Congratulations.
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