I decided to post responding to my own I, anon...now responding again to commentary. Looking back after calming down a bit. My main reason for turning to this venue to rant was in response to being unable to find a phone number anywhere that led to a human being involved with that company that gave a shit. I mentioned my c.s. experience because I choose to work in a field where my humility and caring about my customers' experience contributes to their being nurtured by another human. I guess my idealism about how we should treat each other stems from coming of age before the onset of the technology which dehumanizes our interactions. I never called myself an artiste, but an artist. It is a job description. I get paid for performing music, ironically usually by snarky youngsters who would criticize me and call me entitled, if they only knew that the musician they assume thinks exactly like they do was me.