The customer is always wrong. Why? Because you people are fucking useless. Helpful? Not. Wrong. Useless. You are busy with other customers if I call so I don't get your time. I don't get to ask my questions. And if I don't ask my questions I will end up going to the store with the wrong information, and it will be a futile shopping trip which could have been taken care of on the phone. But it's not like you care, or give a shit. And even if I'm in the store, you are too busy stocking shelves. Or thinking about lunch? Or thinking about when you can go take your shitbreak? Useless. So many terrible, unhelpful employees getting paid for doing terrible jobs.