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Dog Woman 
Member since Dec 16, 2011

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Latest Review

Re: “El Brasero”

So it was a weird day yesterday all the way around... but this, this is unbelievable, even for Portland.
I was running late and skipped breakfast, a big no no. So I decided to get a burrito at the food carts on 11th & Hawthorne. They are generally ok, nothing to write home about, but ya know, a burrito would certainly keep me full through the entire day.
So, I go up to the little window and I order a Classic Vegetarian from a guy on a phone. Since it has no guacamole or anything, I ask for fresh avocado. He says $8... um, oookkkaaayyy, that is a bit much for a food cart vege burrito, but hey, maybe it's awesome. I'm alright with that. This is almost twice as much as it was a year ago mind you it's only a vege after all, ya know with like 75 cents of actual cost. He takes my money, hands me $2, and before I could even tell him how I wanted it he turns around and starts doing stuff... I am trying to get his attention.. "excuse me", "pardon me sir" and the like. I am completely ignored. I also have a stamp card for this cart and I have it on the counter and I want him to stamp it so I can put it away and put my gloves back on - it's freezing outside. I continue to be ignored while he has a very loud conversation, in Spanish, on the phone. I finally say, "maybe if you weren't on the phone you could do your job a little better?" Again, he does not hear me (I do know he didn't hear me) and I refuse to scream in to a cart. After what seemed like forever he turns around hand hands me a burrito. It is very very light for an $8 burrito, very. I have to practically jump up and down to get his attention again and ask him to stamp my card, I even say please as I am over the previous shit - I have my food, I just want to go. He looks at me and just says "NO", very rude and loud. Nothing else. I say, but it is for this cart, I have previous stamps from here. He again says "NO". Um, huh? I say "excuse me?" He says something like "we don't have those" I say "but you do and here it is", I turn the card so he can clearly see the logo. If they in fact discontinued the stamp cards, that would be one thing and he could easily have said so. I finally can't take any more - this has been one the absolute rudest experiences I have had in as long as I can remember. I say to him, "sir, you have been very rude to me" (when I get mad I get very polite)... before I can say anything else, and while he is still on the damned phone mind you, he turns the radio up full blast in my face. Um, really? So I walk away. As I am walking through the lot I say to the guy that had greeted me upon entry at another cart, what a rude experience that was. Then I decide I do not even want his burrito. I can't take it any more and I turn around and throw the burrito at the cart. I was intending to get it into the window, but a pitcher I am not. It hits the cart and explodes all over the little stairs. AHHHHHHH, much better. Normally throwing a burrito that cost $8 would never be an option for me, I am usually a bit better behaved. However, in this case I feel like I was not only in the right, I almost had a duty for myself and anyone else that has endured such horrible service. And it turns out, the burrito was almost all rice. make that 35 cents worth of ingredients. The name of the place is El Brasero and I intend to Yelp and Google Review this story and I hope if he is not the owner, that it reaches them. Especially considering I was the only customer at that cart (hmm, wonder why) and it was lunch time. I went and got a bowl of Pho and felt much better, even with the horrible Christmas music.

Posted by Dog Woman on 12/16/2011 at 1:39 PM

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