@Reymont - You're right with regard to private landlords and tenants with disabilities. However, the rules are different for public housing, and the provider receiving federal funding (in this case Home Forward) bears the cost. This FAQ is a good overview:
Here's one relevant part:
"When an applicant or tenant requires an accessible feature or policy modification to accommodate a disability, a federally assisted housing provider must provide the feature or policy modification unless doing so would result in a fundamental alteration in the nature of its program or an undue financial and administrative burden. See 24 CFR 8.4, 8.24, and 8.33 for further requirements and guidance."
I hope that Home Forward provides the Frosts with Section 8 housing. Thanks to the Mercury for shining light on the vulnerability of low income residents in public housing. Many people suffer from the negligence of Home Forward and do not complain for fear of losing their housing.
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