Rake in $2.8 billion in four months.
Refuse to pay your employees for time they took off when their store was closed because someone opened fire in the mall.
Also dock their performance-based pay because they weren't able to make any sales while the mall was on lockdown.
Change course, deciding to fully pay the employees forced temporarily out of work after the tragedy, after people complain about you on Facebook.
Good work, Nordstroms!