I work in customer service (no, I don't sell shit) and have to contact people by phone on a daily basis. One of the things that infuriates me is when I call someone and they pick up the phone only to say, "I'm too busy to talk." THEN WHY DID YOU PICK UP THE PHONE? Half the time, they've called or emailed our office ASKING for someone to call them back, and when we do, YOU'RE TOO FUCKING BUSY? How about this: Don't pick up the phone only to say you're too busy… instead, let voicemail take my message and then you can call me back at your convenience. See how that works? It's a win-win for everyone. Dipshits.