Sheesh Matt you must be earning some heavy cake there at the Merc not to notice an unexplained $12. on your monthly bank statement. Man I wanna get me some of that big written green ...
If you feel strongly about it follow up with Oregon Attorney General John Kroger's Financial Fraud/Consumer Protection group. He has really given this group some muscle and they take these complaints seriously. Good guys working to protect us from Fandango and their ilk. Might even be worth a story...
I've seen that. I've never once thought it was something I should click on. I'm sure they're probably being tricky, but I think there's some clicker beware that failed to happen here, too.
I had the exact same thing happen to me. I didn't even hear the talking voice ad. I clicked on something that said I was eligible for a free movie ticket. Since it was on the Fandango site I figured it was safe. Nope. These same bastards charged me for 3 months before I figured it out.
After clicking on the "Free movie" button, there was some fine print that you breezed through without reading. The company claims they also send followup e-mails - that may or may not be true. But there was a little more to it than just a headline that said "Free Movie!" Clicker beware!
"We're more than happy to aggressively look into any examples of Oregon consumers being ripped off," says Tony Green, spokesman for Attorney General John Kroger.
He even sent me to this link, and I've just filled in a form.
Sounds like the freecreditreport.com scam. They had me for 9 months before I caught on. I called them and eventually yelled at the guy that I hoped he was making more than $12 an hour to rip people off, at which point he refunded me all the money. I heard Obama is considering outlawing such practices.
Here's the complaint I just submitted to the department of justice. We'll see if anything comes of it.
"Your complaint has been submitted to consumer.hotline@state.or.us.
Submitted on: 11/6/2009
Action Requested: Yes
Consumer
Name: Matt Davis
Address1: PO BOX ____
Address2: Portland, OR 97207
Email: mdavis@portlandmercury.com
Day Phone: (503) 5022106
Evening Phone: (503) 5022106
Cell Phone: ()
Business
Name: Webloyalty
Address1: 101 Merritt 7, Fourth Floor
Address2: Norwalk, CT
Phone: 203 8463300
Complaint Pertaining To
Dates: Last six months
Lost Money: $72
Attorney Contacted:
Business Contacted: Webloyalty
Other Contacted:
Type of Sale: Internet
Details: Fandango can suck it. Details of the complaint here:
I would really like to see a law forbidding this kind of practice. Perhaps it could be christened the "Fandango-can-suck-it law," like they christen other laws after victims in more serious circumstances. This just seems out-and-out wrong to me."
I'd like to see a screenshot of the sign-up screen. From the video at that CBS link, you're on the WebLoyalty website, NOT on the Fandango website, and have to scroll down past a whole page of information before you can enter your e-mail address and sign up for their service. Maybe they could call it the "read what you sign" law?
Dang hipsters - no sense of personal responsibility.
I can understand misleading advertisements online, I’ve been duped in the past, and as a Fandango regular this concerned me. I gave them a call and asked them to e-mail me a copy of the sign up page so I could see it for myself and they sent me this...
Reading is Important, you AREN'T REQUIRED to enter your credit information when you "sign up". Once you click the ad that is meant to appear to be a discount off from the site you're purchasing from, your credit information is automatically transferred from that site (fandago, expedia, and others) to the Reservation Rewards program.
Agreed. I hate Fandango. Web Loyalty should be a closed company. They both Fanging suck. When you call Fandango they pretend they have no clue what is going on.
Same thing happened to me, I was paying for about 10 months but got my money back. I will never buy anything via Fandango again and have told everyone I know to avoid using them for anything other thank looking up movie times. If you want to pay extra for tickets you can always use the theaters websites and give them the booking fee instead. I am also considering emailing any of their sponsers. They know perfectly well it's a scam but chose to carry on running their business in this way. Not the sort of company you should ever trust with your credit card. It amazes me that this practice is not illegal in the US. It would be in most of the rest of the Western world.
Here's another - my son's girlfriend gave us a gift card last Christmas. We don't go to the movies very much so just got around to trying to use it. I got an error message. When I called Fandango they told me that it had expired after 9 months. Nowhere on the card or the explanation card does it say anything about an expiry date. The agent wouldn't do anything. So much for ever using Fandango.
If you feel strongly about it follow up with Oregon Attorney General John Kroger's Financial Fraud/Consumer Protection group. He has really given this group some muscle and they take these complaints seriously. Good guys working to protect us from Fandango and their ilk. Might even be worth a story...
I mean, buyer beware WHAT?
He even sent me to this link, and I've just filled in a form.
http://www.doj.state.or.us/finfraud/engexp…
Fandango can suck it.
"Your complaint has been submitted to consumer.hotline@state.or.us.
Submitted on: 11/6/2009
Action Requested: Yes
Consumer
Name: Matt Davis
Address1: PO BOX ____
Address2: Portland, OR 97207
Email: mdavis@portlandmercury.com
Day Phone: (503) 5022106
Evening Phone: (503) 5022106
Cell Phone: ()
Business
Name: Webloyalty
Address1: 101 Merritt 7, Fourth Floor
Address2: Norwalk, CT
Phone: 203 8463300
Complaint Pertaining To
Dates: Last six months
Lost Money: $72
Attorney Contacted:
Business Contacted: Webloyalty
Other Contacted:
Type of Sale: Internet
Details: Fandango can suck it. Details of the complaint here:
http://blogtown.portlandmercury.com/Blogto…
More details on the company here:
http://cbs5.com/investigates/credit.card.c…
I would really like to see a law forbidding this kind of practice. Perhaps it could be christened the "Fandango-can-suck-it law," like they christen other laws after victims in more serious circumstances. This just seems out-and-out wrong to me."
Dang hipsters - no sense of personal responsibility.
I can understand misleading advertisements online, I’ve been duped in the past, and as a Fandango regular this concerned me. I gave them a call and asked them to e-mail me a copy of the sign up page so I could see it for myself and they sent me this...
https://stage.one-time-offer.com/sg/gateway.aspx?v=7353030353&p=92D202F212BE77B7D7F706E72FC393C31383639F16D6060727&cl=F6E606&q=12345
Sorry, I have no sympathy for someone complaining about charges they didn’t know about when they have to enter credit information just to sign up.
***Please Note. While I haven’t tried it, that could very well be an active link. You have been warned. ***
Nothing is ever, ever free. Except internet porn. That's free.
Well, at least it is until someone with a subpoena starts looking through server logs.