Wow, it's hard to believe that a person with your dedication would be stuck in that kind of job. Maybe you should post a link to your resume' at the bottom so you can be discovered and given the opportunity to employ your marketing savvy at a higher level.
Seriously, WTF? I had long conversations with every customer service person I had the pleasure of dealing with during the snowstorm. And I do mean pleasure - I, too walked miles and miles to get food, or to the bank, or to the doctor, and it was damn good to see another human in person in a place that had light and heat. So seriously, maybe we're not all assholes. Maybe it's just you.
hear hear! glad someone said it. those who bash you dont work in customer service. i too walked to work. and some people were nice. but some acted like i was born to serve them and wasnt a real person.
I guess the majority of these readers are the assholes. Customer service can eat at your soul. And sure having a job is something to be grateful for but sometimes you need to vent. There are many folks who turn off their brains as soon as they step out for the day, think their farts smell sweet, and treat those working in the service industry as though they are be paid to wipe the stick up their assholes.
so i hope those jerkos read your truth.
"Yes, can I have your address?"
"So you WILL deliver them?"
"No, I will come to your house after the snow has melted and punch you in the earhole."
Harsh. But fair.