General Sep 1, 2011 at 4:00 am

My Life at the World's Dumbest Bookstore Chain

Comments

1
I never had much of any use for large corporate book chains anyways. With very rare exceptions, the only thing i ever bought from Borders, B&N, (and Book-A-Million back in GA) were magazines. I have dozens of books, but most of them came from Tower Recs. (when they still existed) Powells, Counter-Culture Media, various other indie/alternative sources, and mail-order.

It sucks that so many people are losing their jobs, and clearly employee loyalty means shit to HQ, but it's probably no huge loss when-ever a meag-chain goes under. I just wonder what will become of that vacant hole dt on SW 3rd once occupied by a Borders?

Btw, why is there a link-ad at the bottom of this page for Borders giftcards? Wouldn't they be completely worthless by now?
2
I'm from a relatively small town of 50,000 or so that had a lot of independent bookstores. When Borders moved in, everyone was a little worried. Now that Borders is gone, the independent bookstores are still going strong. It's sad to see Borders fail, but it's quite a sight to see how the communities support the smaller independent guys. Borders was always fun to browse but it didn't have the personal hand-picked feeling that many bookstores (many-many-bookstores in Portland) have. And I think that's worth something.
3
I, myself, was very sad when BORDERS closed its doors to me. I LOVE books. I love the smell and feel of the paper pages in my hands. WHY are bookstores drowning in failure??? .... Hipsters and tech-companies and their "NOOKS." Are we kidding ourselves people, or are we simply TRYING to self-destruct? How many publishers will flounder before we realize that we did it to ourselves. We buy electronic books now. Say goodbye to bookshelves, oh, and hi-liters too.

Books aren't even my main concern here, despite the fact that they are a culturally significant form of press, and only the first one ever established.... Now I'm all for saving a tree, but unlike our diminishing job market and economy, trees grow back hippies.... And how about all of those plastics, metals, and wires that will have to be melted down, destroying our atmosphere, or clogging up our soil in land-fills world-wide when your 'NOOK" decides to die on you? How many jobs will be replaced by technology, and/or outsourced in order to CREATE said technology at a cheaper price?

BORDERS may have died already, and Barnes & Noble is well on its way to the same dastardly demise.... But I beg you, fellow Portlanders, SAVE Powell's and DON'T buy a "NOOK." For all that is culturally respected, PLEASE!

.
4
Thousands of years. Thousands. You really think that hipsters and Nooks are going to change that? Idiot.
5
The decision to eschew the internet is a great moment of incompetency in the history of the book business and it has meant the demise of one of the last big book warehouses. I won't be sad to see it go, aside from the jobs lost.

My Father has owned and run Longfellows Books in SE Portland as a small used and rare bookstore since 1980- he has experienced the ups and downs of one move and the cacophony of the business cycle but he stubbornly persists. Powells will exist indefinitely; smaller independent/used stores will persist as long as people support them by attempting to buy books at places other than Amazon or BN. Other cities won't be so lucky so it's up to lovers of literature to support independent and small bookstores if they value small businesses and independent thought. We shall see what happens.
6
That comment should have ended better- come on in and see us and we will try to alleviate you of some of your money in return for some beautiful, stimulating books! You can find us online- longfellowspdx.com Best wishes to all the bibliophiles.
7
Just insert "Wild Oats" where Borders is and you've pretty much got an exact run down of that defunct company.
8
Very good article -- but I was confused when I started reading and said ".. hey, I already read this..." -- and I had, in The Seattle Stranger (August 2, 2011.) I know that's your sister newspaper (your progenitor newspaper? your sisterdaddy paper?) I wish you had footnoted that fact - still a very good article.
9
Dear Mr. Paul Constant,

Should your life be directed by Wes Anderson, or produced by Judd Apatow? Should you be played by Jesse Eisenberg, or Michael Cera, don’t worry we can get Seth Rogen to play your best friend. I am sorry you were so embarrassed by having a full time job with benefits. It was so great when you handed out a zine about corporate greed when you quit. Reading your article I was overcome with a powerful emotion to shit in your mouth and punch you in the face. I temporarily became excited when someone committed suicide, hoping you would boldly go next. Like my favorite rich douchebag fairy tale “Into the Wild,” I wish you would go into the Alaskan wilderness and starve to death.
You listen to the Decemberists but you are so Coldplay
10
ajaguarorpossiblyapanther for COTW and mayor. Where do you find these clowns? Oh, right, journalism "school."
11
What crime has Paul Constant committed other than being honest about his feelings and experiences at Borders? What is it about Portland that seems to attract so many passive-aggressive jerks and sociopaths like ajaguarorpossiblyapanther? It's clear Constant bemoans the passing of the company, and outlines why he thinks it declined. Gee, you'd think he was a member of the Manson family the way his critics react. I found the article an interesting insider's view of the bookstore.
12
Agree with the last comment. I read this at The Stranger a month ago and the comments there were about 50x more interesting than what we've seen here so far, no exaggeration.
As for the story, there's so much to be discussed that it's hard to know where to begin. Constant's article only gets into the nitty-gritty in the second part, after all the Empire Records stuff. Borders' problem was that they became too soul-less and corporate, in addition to their failure to capitalize on the Internet and the e-book phenomenon, as Constant discusses. They never stocked enough books from independent publishers, and they required their employees to push memberships etc. rather than engaging with customers about what they were reading. Brick and mortar businesses are going to need to become more specialized to do something well. Borders and B&N try to stock books, music, movies, calendars, cards, magazines, and more, so they do a poor job of it overall. There's no saving B&N at this point; their model is too conventionally corporate and outmoded. I only hope people nationwide will buy more books at local bookshops, rather than browsing there and then buying online.
13
I worked at the same Borders as Paul & there was great shift when wall street started to dictate the way we did business. It was a place for those who love books & music but the overwhelming greed of stock holders for the immediate dollar killed it, the did not understand the business & how it had to be nurtured & grow at a slower pace, the staff got progressively dimmer & Amazon put the nail in the coffin when they took over the web sales. ajaguarorpossiblyapanther you have no Idea what you are talking about, this story was right on. BTW the District manager in question once said that his job was more important than his new born baby now that's Corporate in all its glory.
14
I think it was the childish bit about all the awesome shit (drugs/parties/STDs/sex/sex/drugs/we partied so hard) he did before he got to the point about Borders. Mercury "writers" seem to be hard up to solicit their cool-guy/gal reputations in every story, and Paul is leading the pack.

Don't get me wrong, fun to read, but totes fucking irrelevant and narcissistic. But they give the paper away free, so fuck it.
15
B&N will be gone too in under 10 years. One example of how they're fucking up is all that [other] garbage they sell, besides books and magazines, in order to rake in more dough. Another example is that they charge a stupid amount for their dvds. the store typically charges $24.99-$29.99 for the same domestic mainstream films that you could easily find at EM used for $8.50! I can't imagine they make a profit from dvd sales. Anyone who'd pay more than $20 for a domestic single-disc dvd is a fucking dummy.
16
Paul, you nailed it with the GJ/JB photo. You nailed it with your depiction of CC. You made me laugh about the old days at DTX.

Jaguar, dont you have something better to do? Clearly, you lack any depth to your thoughts and commentary as most of the words in your sentences were names of mainstream actors, directors and rock bands. How about you make a point? Or better yet, how about you go out and get some experiences in life that aren't vicarious? You have a long way to go if you want to square off with Mr. Constant. He is smart, insightful and frequently hilarious. You are vomit on a turntable.
17
I used to work for Louis Border's other creation, WebVan, back in 2000. Man, you talk about high expectations, yet extreme mismanagement. That company crashed and burned within 3 years of evolving. And it was such a great idea that nobody other than a company called Peapod was doing at the time!

Now, Safeway stores has taken all that customer base for their local delivery service. I can see where WebVan got it's losing philosophy....
18
"The front of the store, with all the kitchen magnets and board games and junk you don't need took over large chunks of the expansive magazine and local-interest sections. "

When I was waiting in one of these mazes, I knew the death of borders was oncoming. It was the last time I went to a borders, besides the coffee at Seattle's Best.
19
I think reprinting stories from the "sister" paper that have no relevance to Portland - considering the Borders downtown closed last Christmas - is the first sign that alt weeklies won't exist in Portland in 10 years. Sort of like the Willy Week reprinting that hipster trash from the NYC Observer a few weeks back.
20
@19: Right, because a major book retailer going under, including stores closing in Beaverton, Gresham, and Vancouver, clearly has no relevance for anyone in Portland.
21
I got hired at our shitty suburban Borders in Michigan back in 1996, too, so I wanted to say thanks to Paul for writing this piece. You and I had pretty interchangeable experiences, up to and including blow jobs at Borders parties. Bizarre. I just went back to Michigan to visit friends and couldn't help myself from stopping in at the old stomping grounds to take one more look around before it becomes a (wait for it . . .) Walmart. This might not be that big of a deal to those of us who made it out of our crappy towns and now live in (ahem, sort of) cosmopolitan cities, but those of us who grew up with nary an indie bookstore around owe our discovery of culture to these big box chain stores and no amount of cynicism will make me forget it.

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