I went to Chipotle the other night for an easy dinner. I feel like itās an unspoken known thing that thereās pretty much always a line at chipotle and you just go knowing that. As expected, the line was out the door. When I was finally just a few people back from āburrito or bowlā...I heard a woman start screaming at the worker. Out of curiosity and confusion I started ease dropping. Apparently, she was upset because an online order was being made before hers. I wanted so badly to speak up and tell her to stop being so horrible and rude, but I didnāt. The workers handled it so well in my opinion. After they obliged the woman and hurried her burritos along...she got to the register and said she didnāt have her wallet and stormed off. They were just going to give it to her for free but she didnāt even wait long enough to listen.
My issue here is that people think itās appropriate to treat customer service folks like complete garbage because of what? Your burrito took a little too long? Iām sorry, but if thatās the worst problem in your world...I think youāre doing pretty good. These folks probably make barely over minimum wage and are doing the best they can given a constant hours long train of customers.
