We are in a major metropolitan city. My coverage has full bars. My phone bill is fully paid. Why the fuck are all my calls going to voicemail and people saying my phone doesn't ring when they call.

We've tried this ourselves. We've called tech support and talked and finagled with settings for hours.

You have me locked into a stupid contract that basically holds my phone hostage.

The only option left is public shaming.

Get your act together Verizon.