By the time you read this, MoviePass will have over one million subscribersâand, quite possibly, will change the way people go to the movies. Yet you, a well-informed moviegoer currently reading the film section of a reputable alt-weekly, might have no idea what MoviePass is.
Thatâs because last July, the service only had around 20,000 subscribers, most of them hardcore cinephiles who paid about $50 a month in exchange for one free movie ticket a day. But in August, data company Helios and Matheson Analytics acquired a majority stake; under the guidance of former Netflix and Redbox executive Mitch Lowe, MoviePass slashed their subscription price to $9.95 a month. Membership surged. Like, really surgedâaround 2,000 percent in the first month.
Despite that explosive growth, the service isnât widely understood. Thereâs a great deal of uncertainty about both MoviePassâ business model and what a Netflix-style approach to ticket pricing could mean for movie theatersâparticularly in Portland, where Cinema 21, the Laurelhurst Theater, Living Room Theaters, and the non-profit Hollywood Theatre are part of a robust collection of beloved and independent movie theaters.
Speaking to the Mercury, operators of Portlandâs indie theaters expressed concern over what MoviePass could mean for themâand confusion regarding the serviceâs opaque business model, which involves selling tickets at a loss and selling data regarding usersâ moviegoing habits.
âItâs impossible for them not to [lose money]. They lose money the first time someone uses it,â says Cinema 21âs owner, Tom Ranieri. Doug Whyte, the executive director of the Hollywood Theatre, notes, âAnything that sounds too good to be true probably is.â
âItâs impossible for them not to [lose money]. They lose money the first time someone uses it,â says Cinema 21âs owner, Tom Ranieri. Doug Whyte, the executive director of the Hollywood Theatre, notes, âAnything that sounds too good to be true probably is.â
Most MoviePass users assume the service operates in partnership with theaters, but that isnât the case. MoviePassâ website proclaims the service to be âAmericaâs largest theater network,â but each of the theater owners I spoke with said they were surprised to find their theaters listed on the site.
Steve Herring, the CEO of Living Room Theaters, said that not only was he not contacted by MoviePass, but according to a Google Group of other independent theater owners, his experience was âalmost unanimous. They just showed up on the MoviePass list of participating theaters, and it took quite a bit of effort to be removed from that list.â
MoviePass can get away with that because of how it works: Once consumers sign up for the service, theyâre sent a MoviePass-branded MasterCard; after checking into a theater using an app, MoviePass loads the exact price of their ticket onto the card.
âAt this point, itâs no different than any other person using a credit card,â says Prescott Allen, co-owner of the Laurelhurst Theater. In an interview with Variety, MoviePass CEO Mitch Lowe explained why theaters can be included in the MoviePass network even if they donât want to be. âThey would essentially have to not take MasterCard in order to block us,â Lowe said. âI donât think you can cancel that agreement without severe penalties.â
But while paying $10 a month for a movie ticket per day is a very consumer-friendly arrangement, the theater operators I spoke with argue that it doesnât reflect the reality of running a brick-and-mortar business.
âThe cost of going to see a movie is based on some fairly simple accounting principles,â says Cinema 21âs Ranieri. âThere has to be a portion that goes to labor, to rent, to utilities, to insurance, supplies, maintenance, city fees, all that.â
âWhatâs to stop them [from saying], âWe control 50 percent of your customers. Youâre going to give us a kickback on those.ââ
Similarly, theater owners doubt MoviePass can continue to operate without either raising its priceâwhich Lowe has claimed he wonât doâor demanding that theaters sell tickets to MoviePass at a discount, which could force some theaters to close. Living Room Theatersâ Herring laid it out plainly: âWhatâs to stop them [from saying], âWe control 50 percent of your customers. Youâre going to give us a kickback on those.ââ
MoviePass seems designed to disrupt the economics of corporate multiplex chainsâbut almost as an afterthought, itâs affecting independent theaters, too. In that same Variety interview, MoviePassâ Lowe said theatersâ ticket prices have âgotten out of handâ and, rather than critiquing MoviePass, theater owners âshould come up with creative models that get people to consume more.â
But thatâs a suggestion that doesnât apply to Portland, a city with no shortage of popular and varied ways to go to the movies. For now, MoviePass seems like a great deal, and one that lets more people see more movies. If it starts putting theaters out of business, however, filmgoers will wind up with fewer choices, not more.