Microsoft’s ability to make itself look terrible, even when doing something good, is already legendary, but they still manage to reach for new heights.

Example! On Saturday morning, Microsoft posted this on their Bing Twitter account:

1299998249-screen_shot_2011-03-12_at_10.36.58_pm.png

The Internet went ballistic of course, and I don’t blame it. I guess if only 50,000 people retweet their message, then those poor Japanese people are just out 50 grand, eh? Too bad, quake victims, should have gotten more retweets!

Several hours later, Bing tweeted that they were sorry “that the tweet was negatively perceived”, and they’ve donated the full $100K regardless of the outcome of their marketing contest.

That’s definitely nice and all, and I’m sure their intentions from the start were mostly good, but geez, they can’t even get an apology right.

Tip: lamenting how people have perceived your actions is not an apology. It’s a fake apology. An appropriate 140-character apology would go something like this: “Oh my god we’re so sorry. We didn’t think that through. Giving $1M to Japanโ€”still a pittance to usโ€”to make up for our cluelessness. Ugh.”

6 replies on “Adventures in Tone-Deaf Altruism”

  1. Why is this sooooooo bad? They’re still giving money aren’t they?! By the way, how much money did all those critics of Bing give to the Red Cross? $10? $100? Am I a shill for Bing? Is this another reason for semi-affluent people to feel okay with not donating any money? Yes.

  2. Donations for disaster relief are an expression of narcissism. It’s good to see that the staff of The Mercury is above that sort of thing.

Comments are closed.